PRIVACY POLICY
We respect your trust
1) PRIVACY AND PERSONAL DATA PROTECTION
From 25 May 2018, the General Data Protection Regulation (GDPR) No. 2016/679 of the European Parliament and of the Council of 27 April 2016 applies, establishing and standardising the processing and protection of personal data.
Protecting your privacy is a priority for Ourview – Digital Marketing Agency. We aim to ensure that users of our website know the rules on the protection and processing of personal data, and that their security is guaranteed in accordance with applicable law, namely the General Data Protection Regulation (GDPR) No. 2016/679 of the European Parliament and of the Council of 27 April 2016.
OURVIEW takes appropriate measures in collecting, processing and storing all information to prevent unauthorised access to the data provided by users. Technical and organisational precautions include hosting on servers and encrypting communications using SSL technology.
Our website may contain links to third-party sites. We cannot control how those sites collect and process your data, and we cannot be held responsible for that collection and processing, nor for the accuracy, credibility or functionality of those websites. As providing links to other sites does not imply accepting responsibility for them, this Privacy Policy does not apply to them either.
OURVIEW also recommends that users adopt additional security measures. These include keeping devices and software correctly configured and up to date, using protection against malicious software and a firewall, and not browsing websites without proper guarantees of authenticity.
Finally, using this website implies acceptance of the Privacy and Cookie Policy. We recommend reading this Policy, which may be reviewed or changed at any time. All changes will be published on our website.
If you have any questions about our policies, or wish to correct the data you have provided or request its deletion, even after providing it to us, please contact OURVIEW.
2) WHAT IS PERSONAL DATA?
Personal data is information relating to an identified or identifiable natural person. This information may be of any kind and on any medium, including sound and image.
An identifiable person is one who can be identified directly or indirectly, in particular by reference to an identification number or to one or more factors specific to their physical, physiological, mental, economic, cultural or social identity.
3) Cookies
Cookies are small files placed in users' browsers when they visit our Website. Cookies only collect anonymous information, and do not allow access to users' computers or any personal information.
You can find more information about cookies at www.allaboutcookies.org.
To find out exactly how we use cookies and how you can manage them, please see our Cookie Policy.
4) CONTROLLER RESPONSIBLE FOR COLLECTING AND PROCESSING PERSONAL DATA
OURVIEW is responsible for collecting and processing users' personal data, under Article 3(d) of Law No. 67/98 of 26 October. It is therefore responsible for deciding, in the context of providing Services to the Client, which personal data is collected, how it is processed and the purposes for which it is used.
5) CONDITIONS FOR COLLECTING AND PROCESSING PERSONAL DATA
6) WHAT INFORMATION DO WE COLLECT?
OURVIEW collects:
- Personal information
The personal information collected by OURVIEW is always provided voluntarily by users of our website, for example when they fill in a form or subscribe to the newsletter.
The data collected may vary depending on the situation and include, among other things, the user's name, email address and phone number.
- Other information
OURVIEW also collects anonymous information when users visit the website. This may include, for example, the type of device, operating system and browser used to access the site, geographic location, visit duration and number of pages visited. However, it is not possible to link this data to individual users.
7) HOW DO WE USE THIS INFORMATION?
7.1) Personal data retention period
How long we keep the data collected depends on the type of information.
We only keep personal information if we have a legitimate, ongoing business need.
Where there is no such need, OURVIEW deletes or anonymises your information. If that is not possible, we securely archive and isolate the data until deletion is permitted. We will also delete your information at any time if you ask us to.
If you have chosen to receive marketing communications from OURVIEW, we keep information about your marketing preferences for a reasonable period from the date you last expressed interest in our content (for example, the last time you opened one of our emails).
We also keep information from cookies and other tracking technologies for a reasonable period from the date that information was created.
7.2) Disclosure of Personal Data to Third Parties
OURVIEW never sells your personal information.
All the information we collect is for our exclusive use. We therefore undertake not to sell, exchange, rent or share this data with third parties without the user's consent, except where required to do so by court order and only to the strict extent of our obligations.
7.3) Use of Personal Information
In addition to the uses identified throughout this Privacy Policy, OURVIEW may use your personal information to:
- Improve your experience on our website
- Improve our services and products
- Improve customer support
- Send periodic information that may be of interest to the user
- Respond to contact requests
- Send information about changes to our Privacy and Cookie Policy or other legal agreements
Our legal basis for collecting and processing the personal information described above will depend on the type of data and the specific context in which it was collected.
However, in principle, we will only collect this information when we have your consent to do so, when we need it to enter into a contract with you, or when processing it is in our legitimate interest and is not overridden by your data protection rights or other fundamental rights and freedoms. In some cases, we may have a legal obligation to collect your personal information.
If we ask you to provide personal information to comply with a legal obligation or to enter into a contract with you, we will make this clear at the appropriate time and tell you whether the information is strictly necessary or not (and inform you of the possible consequences of not providing it).
Likewise, if we collect and use your personal information based on our legitimate interests (or those of third parties), we will make clear the interests concerned at the appropriate time.
7.4) Use of Browsing Information
We use Browsing Information to improve our website. We may also use Browsing Information on its own or together with your personal information to provide you with personalised content about OURVIEW.
7.5) Client Testimonials and Comments
OURVIEW publishes client testimonials and comments on our website, which may contain personal information. We obtain each client's consent by email to publish their name and testimonial.
7.6) Security of Personal Information
We use a variety of security technologies and procedures to protect your personal information from unauthorised access, use and disclosure.
We host the data collected on servers in a controlled, secure environment, protected from unauthorised access and misuse. All your information is protected through physical, technical and organisational measures.
7.7) Social Media Tools
Our website includes social media tools, such as the Facebook 'like' button.
These tools may record your IP address and the pages you visit on our website, or even set a cookie that allows the tool to work properly.
Social Media Tools and Applications are hosted by third parties or directly on our website. This Privacy Policy does not apply to those tools. Your interactions with them are governed by the policies of the companies that provide those services.
8) CLIENTS' RIGHTS REGARDING THEIR PERSONAL DATA
Under current legislation, from the moment we collect and process your data, you have a set of rights you can exercise with OURVIEW at any time.
Right of access: the right to obtain information about the processing of your data and its characteristics (namely the type of data, the purpose of processing, to whom your data may be disclosed, retention periods, and which data you must provide on a mandatory or optional basis).
Right to rectification: the right to request that your data be corrected, requiring it to be accurate and up to date, for example when you consider it incomplete or outdated.
Right to erasure or "Right to be forgotten": the right to request the deletion of your data when you consider there are no valid grounds for keeping it, provided there is no other valid ground that legitimises such processing (such as the performance of a contract or compliance with a legal or regulatory obligation).
Right to restriction: the right to suspend processing or restrict it to certain categories of data or purposes.
Right to data portability: the right to request that your data be sent to you in a commonly used digital format that allows it to be reused. Alternatively, you may request that your data be transmitted to another entity that becomes responsible for processing it.
Right to object: the right to object to certain purposes, provided there are no overriding legitimate interests. One example of this right is objecting to direct marketing purposes.
Right to withdraw consent: the right to withdraw your consent, which can only be exercised where your consent is the sole legal basis for processing.
In any of the cases above, you may exercise your legitimate rights by writing to the email address info@ourviewdesign.pt.
9) CONTACT
To contact the OURVIEW Agency, you can use this email address ourview.design@gmail.com, or this phone number: +351 938381942.
